ok piso Privacy Policy: How We Handle Your Personal Data

When you register an account on ok piso, we collect basic personal details including your name, date of birth, emailaddress, and contact number. We also collect your preferred payment method details and any identity verification documents you submit in line with our know-your-customer obligations under Philippine regulations. When you use the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. This technical information helps us detect unusual activity, prevent fraud, and ensure the platform runs smoothly on your mobile device. We do not collect any information beyond what is necessary to operate your account and comply with applicable Philippine gaming laws.

We may also collect information you provide when you contact our support team, submit a complaint, or respond to a survey. All information collected is stored securely and accessed only by authorised personnel who need it to carry out their duties. If you choose not to provide certain required information, we may be unable to open or maintain your account on the platform.

The personal data we collect is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by law. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Your session and device data helps us optimise the mobile experience and investigate any technical issues you may encounter. We may use aggregated, anonymised data for internal analytics to improve our games, payment flows, and customer support processes. At no point will ok piso sell, rent, or trade your personal information to third-party marketers or advertisers.

Where we are required by Philippine law or a valid legal order to disclose your information to a government authority or regulator, we will comply with that obligation. We will notify you of any such disclosure where we are legally permitted to do so. Your data will never be used for any purpose that is incompatible with the reason it was originally collected.

ok piso works with a limited number of trusted third-party service providers to operate the platform, including payment processors that handle PHP transactions and technology partners that support our gaming infrastructure. These partners are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We do not allow our service providers to use your personal data for their own marketing or commercial purposes. All third-party partners we work with are evaluated for their data protection practices before any data is shared with them. We review these partnerships regularly to ensure ongoing compliance with our privacy standards and applicable Philippine data protection regulations.

We use industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access controls. Our team undergoes regular training on data security practices, and we conduct periodic reviews of our security infrastructure to identify and address potential vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. We encourage you to also take steps to protect your own account by using a strong, unique password and never sharing your login credentials with anyone.

As a registered player on ok piso, you have the right to access the personal data we hold about you at any time by contacting our support team. You may also request that we correct any inaccurate information, restrict how we process your data in certain circumstances, or delete your personal data where we are no longer legally required to retain it. If you wish to close your account and request deletion of your data, please reach out to our support team and we will guide you through the process. Please note that some data may need to be retained for a period of time after account closure to comply with Philippine regulatory requirements. We are committed to responding to all data-related requests promptly and in accordance with applicable law.

This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will publish the updated policy on this page and note the effective date at the top of the document. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the ok piso platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have any questions about this policy or how your data is used, please contact our support team at [email protected] — this is a plain text address and not a clickable link.